I attended the University of Texas and am a DDI Certified Facilitator. My professional background includes experience in: Training and Facilitation; E-Learning; Training Development; Sales and Customer Service Management; Consultation and Development; Quality Improvement and Call Center Management.

After six years in the telecommunications industry, specifically writing and delivering training for call centers nationwide, I currently work for Insperity in Austin, TX as a Performance Specialist. I consult with clients and assess their business needs for training, and then design and implement that training.

In my free time I enjoy any type of gaming, including Texas Hold-Em, as well as video games and designing animation and flash development as a creative outlet. I also enjoy chess, theater, white water rafting and am a certified massage therapist, not to mention a skilled bingo caller. Did I mention I have also been a stand-up comic for the past three years?