Leadership training needs assessment
Should your organization provide leadership training? One of the best ways to determine if there should be leadership training is to conduct a needs assessment. Consider asking the following questions periodically.
Management skills ranking and self-assessment
What are the top ten skills a manager in our organization should possess?
Listed in the following table in no particular order are 20 management skills. Identify the top ten skills and rank them (1-10) with 10 being the most important. Management skills:
Recognizing and rewarding others
Managing a budget
Meeting financial and profitability expectations
Collaborating with others, including team skills and creating business partnerships
Customer service skills
Handling multiple priorities, including follow-up, follow-through and flexibility
Teaching, coaching and training skills
Holding other accountable to established expectations (i.e., giving constructive feedback; coaching/counseling/disciplining subordinates; conducting performance appraisals)
Communicating organization information and business perspective
Taking ownership of issues and problems, including focusing on solving problems; openly soliciting and receiving constructive feedback; and avoiding blaming others for errors or mistakes
Interviewing internal and external candidates
Business writing skills, such as proposals, memos and letters, including personal computing skills and software knowledge
Facilitating and leading meetings
Mentoring subordinates, team members and peers (i.e., developing high performing individuals)
Planning (strategic and tactical), assessment and reporting
Interpersonal communication skills
Ethics in relationships and business dealings
Willingness to take risks
High energy level and action orientation
Dependability and emotional stability
Ability to influence peers and superiors and gain their cooperation
What is your assessment of your ability in each of the skills you identified as important?
Use the following scale and identify your proficiency in each skill.
A - Excellent. I am a role model to others in this skill area.
B - Above average. I effectively and consistently demonstrate this skill.
C - Average. I have the skill but I could demonstrate it more consistently.
D - Below average. I need to develop this skill.
Is there a need for a management orientation/new manager training program?
If your answer is yes, place a check mark next to the topics that should be included in an orientation program for new managers.
Management skills:
coaching/mentoring subordinates and teams
customer service skills
management skills assessment
managing conflict
recognizing/rewarding subordinates and teams
communicating organization information
presentation skills (writing, speaking)
Process information
purchasing
budget/finance
quality process
risk management/reporting
technology skills
Human resources information
performance appraisal process
counseling and discipline processes
compensation and benefits policy and procedures
time and attendance recordkeeping and reporting
recruiting/interviewing/hiring processes
legal issues (discrimination/harassment prevention, maintaining a safe work environment, managing leaves, etc.)
Personal skills
Is there a need for training for current managers?
Check the program topics that should be included.
Management skills:
coaching/mentoring subordinates and teams
customer service skills
management skills assessment
managing conflict
recognizing/rewarding subordinates and teams
communicating organization information
presentation skills (writing, speaking)
Process information
Human resources information
performance appraisal process
counseling and discipline processes
compensation and benefits policy and procedures
time and attendance recordkeeping and reporting
recruiting/interviewing/hiring processes
legal issues
Personal skills
<p>Should your organization provide leadership training? One of the best ways to determine if there should be leadership training is to conduct a needs assessment.</p>
Leadership Training Needs Assessment
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