Leadership Training Needs Assessment
Should your organization provide leadership training? One of the best ways to determine if there should be leadership training is to conduct a needs assessment. Consider asking the following questions periodically.
Management skills ranking and self-assessment
What are the top ten skills a manager in our organization should possess?
Listed in the following table in no particular order are 20 management skills. Identify the top ten skills and rank them (1-10) with 10 being the most important. Management skills:
- Recognizing and rewarding others
- Meeting financial and profitability expectations
- Collaborating with others, including team skills and creating business partnerships
- Handling multiple priorities, including follow-up, follow-through and flexibility
- Teaching, coaching and training skills
- Holding other accountable to established expectations (i.e., giving constructive feedback; coaching/counseling/disciplining subordinates; conducting performance appraisals)
- Communicating organization information and business perspective
- Taking ownership of issues and problems, including focusing on solving problems; openly soliciting and receiving constructive feedback; and avoiding blaming others for errors or mistakes
- Interviewing internal and external candidates
- Business writing skills, such as proposals, memos and letters, including personal computing skills and software knowledge
- Facilitating and leading meetings
- Mentoring subordinates, team members and peers (i.e., developing high performing individuals)
- Planning (strategic and tactical), assessment and reporting
- Interpersonal communication skills
- Ethics in relationships and business dealings
- Willingness to take risks
- High energy level and action orientation
- Dependability and emotional stability
- Ability to influence peers and superiors and gain their cooperation
What is your assessment of your ability in each of the skills you identified as important?
Use the following scale and identify your proficiency in each skill.
A --Excellent. I am a role model to others in this skill area.
B --Above average. I effectively and consistently demonstrate this skill.
C --Average. I have the skill but I could demonstrate it more consistently.
D --Below average. I need to develop this skill.
Is there a need for a management orientation/new manager training program?
If your answer is yes, place a check mark next to the topics that should be included in an orientation program for new managers.
Management skills:
- coaching/mentoring subordinates and teams
- customer service skills
- management skills assessment
- managing conflict
- recognizing/rewarding subordinates and teams
- communicating organization information
- presentation skills (writing, speaking)
Process information
- purchasing
- budget/finance
- quality process
- risk management/reporting
- technology skills
- Human resources information
- performance appraisal process
- counseling and discipline processes
- compensation and benefits policy and procedures
- time and attendance recordkeeping and reporting
- recruiting/interviewing/hiring processes
- legal issues (discrimination/harassment prevention, maintaining a safe work environment, managing leaves, etc.)
- interpersonal communication
- conflict resolution
- managing personal issues
- time management
- stress management
- Other --please list
Is there a need for training for current managers?
Check the program topics that should be included.
Management skills:
- coaching/mentoring subordinates and teams
- customer service skills
- management skills assessment
- managing conflict
- recognizing/rewarding subordinates and teams
- communicating organization information
- presentation skills (writing, speaking)
- purchasing
- budget/finance
- quality process
- risk management/reporting
- technology skills
Human resources information
- performance appraisal process
- counseling and discipline processes
- compensation and benefits policy and procedures
- time and attendance recordkeeping and reporting
- recruiting/interviewing/hiring processes
- legal issues
- interpersonal communication
- conflict resolution
- managing personal issues
- time management
- stress management
Reprinted with permission. © CCH
Leadership Training Needs Assessment. Should your organization provide leadership training? One of the best ways to determine if there should be leadership training is to conduct a needs assessment. Consider asking the following questions periodically.
Leadership Training Needs Assessment
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