Sample phone script for checking employment references
A previous employer can be a valuable source of information regarding someone you are considering hiring. While some may refuse to provide any information, many will be happy to share their thoughts and opinions with you. Your goal in talking to a former employer should be to obtain the maximum amount of relevant information in the minimum amount of time. This sample phone script can be adapted to your particular needs. But don't be afraid to depart from your prepared script if the conversation takes a different, but useful turn. In that case, the script can serve as a checklist to record information and to ensure that no topics of interest are left unexplored.
Employment reference phone script
[Applicant] has applied for a position with our organization, and you were listed as a former employer. [Applicant] has signed a release that authorizes you to give us the following information. [Give identifying information they ask for to help them find the applicant's file. Have a copy of the applicant's release in front of you as you make the call. You likely will need to send a copy of the applicant's release to the former employer in order to get the information. Be prepared to fax the document immediately. If necessary, make arrangements to speak to the reference at a later time. ]
Would you please verify that [Applicant] worked for your company from [date] to [date]?
What was [Applicant's] job title?
Could you give me a brief description of the duties [Applicant] performed?
Please verify that [Applicant's] final rate of pay was $[amount] (hourly/weekly/biweekly/monthly/annually).
Was [Applicant] reliable?
Was the work [Applicant] performed satisfactory?
Did [Applicant] work professionally and effectively with coworkers and supervisors? [If relevant, with customers or clients?]
What was the reason given for leaving your employ?
Would you rehire [Applicant]?
Would you recommend [Applicant] for a position as [whatever position you are trying to fill]?
Thanks for taking the time to speak with me. Is there anything else that you think I might find helpful in making a hiring decision with respect to [Applicant]?
<p>A previous employer can be a valuable source of information regarding someone you are considering hiring.</p>
Sample phone script for checking employment references
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