What are the characteristics of a successful outplacement service?

Organizations' changing needs are driving a new direction in today's outplacement services. Employers that offer outplacement services are striving to help their former employees transition to new careers as fast as possible and with the least disruption possible. Right Management surveyed more than 21,000 outplacement candidates in 19 countries and identified exactly what organizations want from their outplacement services. Organizations want outplacement services that:

• are aligned socially and ethically with their own core values;

• stay connected with individuals in transition through to achieving successful career objectives-whether securing a new job, starting a business or exploring work/life options;

• give candidates more choices about how their services are accessed and delivered, enabling personalized approaches to achieving the goals of both the organization and employee;

• engage separated employees more quickly, so there is a faster connection between their departures and the start of their outplacement service;

• focus more on results-rather than on the outplacement process; and

• provide more specific data on displaced employees and more meaningful measurements of candidate success.