Why do many managers and supervisors find the counseling process to be very difficult?

Common reasons for not counseling employees include:

Managers do not accept that counseling is a superior's responsibility.
Managers are not held accountable or measured on counseling employees.
Face-to-face conversations about sensitive, personal matters are difficult and not really job related.
Some managers may not understand the value of counseling to employees.
Superiors use coaching methods as opposed to counseling methods.
Counseling is too difficult, not easily learned and not directly related to work.

Reprinted with permission. © CCH

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