Training & Performance

According to a recent study,74 percent of companies are using outside coaches to enhance the skills of their top-level executives.

Even if the incivility isn't directed at the customer, rude behavior among employees can negatively affect consumer perceptions.

As organizations continue to operate with lean staffs, managers are noticing widespread workplace discontent.

More than half of employers (mostly from large and midsize companies) recently surveyed report that some managers do not have the right skills to achieve business goals.

When company executives take the lead in encouraging managers to recognize employees' efforts, the organization is more likely to reap rewards.

When leadership across all levels of an organization consistently support a change initiative, the organization is likely to benefit more quickly and more completely than if less consistency exists.

Professionals and employers believe that the demand for professional certification in the HR field will grow in the next three to five years.

Employees who see little intrinsic value in their work are not as productive as they might be; and healthy companies realize the huge potential for taking steps to engage employees further.

High-performing companies rapidly respond to market, customer, and environmental changes.

Whether you call it orientation, on-boarding or something else entirely, the process of integrating new employees into your company can make or break your team.